Master Menders reputation as a quality builder and service provider comes from years of meeting or exceeding our clients' expectations. Here is just an example of the types of comments we consistently receive from our happy clients...

We wish to express our sincere thanks and appreciation for completing our home….the Master Menders team were a fantastic support to us throughout the whole building rectification process.

From the first day you came and quoted on our job, you were both professional and courteous.  Something we hadn’t seen in a building company for a long time.

Your building knowledge and eye for detail was second to none. Your customer service is to be commended.  There was never a phone call that went unanswered.  All our queries and concerns were dealt with promptly and professionally.  We couldn’t have asked for a better building experience.

The outcome of your hard work and great customer service has resulted in a fantastic house which we can now enjoy.

The Master Menders team did a marvellous job and left without a trace – everything so neat and tidy, they certainly do credit to your company.  Please pass on our thanks to Big Dave (David Cowan), little Dave, Peter the Plumber, Matt, Tony and the rest of the team. 

Thanks again.  You do not know how much the finished project means to us.
Rex and Carol Noël
Berwick, Victoria


...I would like to report to you, that putting aside the stress of living at home under repairs, I am very happy with the conduct of the Master Menders team, and I would gladly recommend them to any would be clients. I am very particular with the details and Mr. Steven Peluso attended to all my concerns in a professional and flexible way at the Contract stage.

Following a good start with the Contract, every other Master Mender personnel attending the works, was displaying high degree of professionalism, genuinely trying for the least obtrusive and best outcome for the owner.

Andrew Pawlukowski
Cryogenic Engineer
Northwest Snipe


It's about two and a half months since you came to our rescue on that first awful morning after our flood.

We often talk about how you took over the situation when Ian and I were so traumatised and non-compos!  We don’t know what we would’ve done without you.  Each time we look at our newly tiled floors downstairs and the great job you did in the cellar and garage, we are very grateful for a big job so well done.  We hope we don’t need you again professionally, but you will always be welcome here.

Betty and Ian Gillon
Hawthorn, Victoria


Thank you very much for all you hard work.  We are very happy with our new bathroom and wardrobe and appreciate the effort of everyone in working diligently during the past month.  Peter and Dave – thank you for putting up with all our phone calls!

Leora & Adam Grey
Fitzroy, Victoria


Thank you for the great job that you company did on our verandah. We could not be more pleased with the final result and the efficient way the work was completed.

J & E Cardwell
Yarra Glen, Victoria

A sample of comments from our customer satisfaction surveys...

"Thoroughly professional. Extremely rare from my previous experience with builders. Pat on the back for all".
Property: Lees Street, McKinnon


"A very satisfactory project well executed. Site supervisor was the key to success".
Property: Cashin Mills Place, Lilydale, Victoria


"It was such a difference to contact regarding any problems and have them attended to so efficiently - thank you".


"Thanks again David. Your service is excellent".
Property: Graham Street, Port Melbourne, Victoria


"Excellent service. Would highly recommend. Thank you for all your hard work".

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